Please refer to our policy here.
What's our shipping timeframe?
Please refer to our shipping information here.
Do you have a size chart?
We carry a variety of brands at HULA. Because sizing varies in each brand, we provide a specific sizing chart for each item when viewing the product, to provide you the accurate size of the item.
What if something that I want is out of stock?
If an item is out of stock, there will be a "Email When Available" form to enter your email. We will notify you once the item is back in stock!
What's exactly is a pre-sale?
We often list items for pre-sale in our shop. This gives customers the opportunity to purchase newly-released items that are not yet available to ship. Expected ship dates will be included in the product listing.